Are you increasing sales across the organisation?
"The provocative thing – for most people – is how differently the company's functions respond to the SalesScoreCard. And this provocation turns out to be the inspiration to involve everyone across the organisation."ArticleSalesScoreCard
Being good isn’t always enough, and many customer satisfaction surveys focus only on the company’s own performance. Market Strengths shows your relative competitive power in the market 1:1 against your primary competitors.ArticleCustomer ExcellenceTools of Excellence
AI revolutionises the processing of qualitative comments from customers
The option to elaborate on customer experiences is integrated in many customer and NPS surveys. Valuable input from the customers, but very time consuming to process. As a result, you rarely get the maximal value from the comments. We have the solution to this challenge.ArticleCustomer Excellence